Shipping policy
Shipping Policy
Last Updated: January 15, 2026
Thank you for shopping with TRR Shop, operated by The Reality Rundown LLC. Please review our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 5–10 business days (excluding weekends and holidays). Processing times may be extended during high-volume periods, product launches, or promotional sales.
You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods & Delivery Times
Shipping times are estimates only and are not guaranteed. Delivery times vary based on location, carrier, and selected shipping method.
TRR Shop is not responsible for delays caused by:
-
Shipping carriers
-
Weather conditions
-
Customs or postal disruptions
-
Incorrect or incomplete addresses
Shipping Costs
Shipping fees are calculated at checkout and are non-refundable.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, TRR Shop is not responsible for lost, stolen, or delayed packages.
If your tracking information shows that a package was delivered but you did not receive it, please contact the shipping carrier directly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees to reship the order.
International Shipping
At this time, TRR Shop [does / does not] ship internationally.
If international shipping is offered, customers are responsible for any customs duties, taxes, or import fees.
(Choose one and delete the other before publishing.)
Order Issues
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:
Include your order number and clear photos of the issue for review.
Policy Changes
We reserve the right to update or modify this Shipping Policy at any time without prior notice.