Refund policy
At TRR Shop, all sales are considered final. We take pride in the quality of our products and carefully inspect all items before shipment.
All Sales Final
Due to the nature of our merchandise, we do not accept returns, exchanges, or refunds once an order has been placed.
This includes, but is not limited to:
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Apparel
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Accessories
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Promotional or limited-edition items
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Sale or discounted items
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at info@therealityrundown.com with:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
If approved, we will offer a replacement at our discretion. Refunds are not guaranteed.
Shipping Issues
TRR Shop is not responsible for lost, stolen, or delayed packages once an order has been handed over to the shipping carrier. Please ensure your shipping address is entered correctly at checkout.
Sizing & Product Details
We encourage customers to carefully review sizing charts, product descriptions, and images before purchasing. We are not responsible for sizing issues or buyer’s remorse.
Contact
For questions or concerns, please contact:
📧 info@therealityrundown.com